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WEBINAR: CONVERSATIONAL AI & CUSTOMER SUPPORT FOR BFSI

Exploring how BFSI is transforming Customer Experience

Date and Timings: 1 September 2021 | 12:00 – 13:00 GST

BFSI has been at the forefront of leading digital transformation and customer experience over the years, making it an inspiration for others to follow suite. With enabling the right virtual assistants to create a seamless omnichannel experience whilst mapping the customer journey, the industry has been successful in leading this change.

While it is key to make sure we are embracing AI and machine learning to help digitalisation and ease for customers, it becomes a lot more important to keep it personalised and humanised. While banks always try to avoid issues with technological advancements, it does not guarantee them from happening unless we employ the right hassle and friction-free problem solutions.

To explore in detail about the right technological advancements that make BFSI the secured and transparent leaders that they are and what lies ahead in the ever-changing landscape of this industry, join us at this exclusive webinar curated for the BFSI industry.

WHO WILL YOU JOIN?

Chiefs/VPs/Directors/Heads/Senior Managers taking care of:

  • Customer Support
  • Customer Experience
  • Customer Service
  • Marketing
  • Digital Transformation
  • Omnichannel

MEET OUR SPEAKERS

Mai Momani
Head of Client Experience
United Arab Bank

Siraj Patel
Chief Technology Officer
ADIB – Abu Dhabi Islamic Bank

Mohamed Roushdy
Fintech and Digital Transformation Advisor
Founder of Fintech Bazaar

Codin Caragea
Chief Manager – Head of Customer Experience
Bank Muscat

Poojit Rohra
Head of Sales, Middle East and Africa
Verloop.io

AGENDA AND TIMINGS

12:00 Welcome remarks from MS Events
12:10 

PANEL DISCUSSION: How is BFSI leading the path to CX?

  • How Conversational AI enables banks to move ahead
  • What is a seamless omnichannel customer experience?
  • Making use of Machine Learning and AI for a delightful experience
  • Using a personalised CX approach
  • Transparency, Security and CX Tools
12:45Q&A: Attendees can participate and ask the panellists or moderator questions based on the discussion topics
13:00Closing remarks and end of webinar

What we do

Does more then ever platform to achieve goal stages.

Our clients describe us as a product team which creates amazing UI/UX experiences, by crafting top-notch user experience.

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Data Tracking

We help digital companies to volume their self-interest and get a space.

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Financial Audit

We utilize the intensity of structure to tackle complex issues and change.

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Press Releases

Regulatory oneven an enterprises such she and pushed.

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Website/App Design

We utilize the intensity of structure to tackle complex issues and change.

Capabilities

Team
Management.
Brand strategy.

Showcase

Our most recent
digital and strategy
projects.

Capabilities

We help to create
visual strategies.

Website & Mobile Development
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Website & Mobile App Design

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Motion Graphics & Animation

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User Experience

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Succeeded
projects

Our clients describe us as a product team which creates amazing UI/UX, by crafting top-notch user experience.

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Working hours
were spent

We’ve structured our workflow processes were from the funny the century rather.

Testimonials

We help to achieve
mutual goals.

Get in touch

Work and general inquiries
+1.809.120.6705

Assistance hours:
Monday – Friday
6 am to 8 pm EST

Post address

541 Melville Ave, Palo Alto,
CA 94301,
United States

Careers

Join our team to
create the best digital
solutions.

We’re a team of creatives who are excited about unique ideas and help fin-tech companies to create amazing identity by crafting top-notch UI/UX.

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