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WEBINAR: CONVERSATIONAL AI FOR RETAIL & ECOMMERCE

Explore how Conversational AI impacts your lifetime value

Date and Timings: Monday, 31st May 2021 | 11:00 am – 12:00 pm GST

With the increased need of enhancing experience, the real need to focus on what thrives your business is a must. Finding a way to keep your business and customers happy is key, but is it really that simple?

In terms of CX, the answer is YES!

Conversational AI helps organisations overarch personalisation, increase ability and more importantly enhance experience. It is essential to evaluate the key innovations that help drive the customer happiness index.

Join us at this webinar exclusively curated for the Retail and eCommerce sector and discover the true value of conversational AI and what it means for CX in driving growth led by industry experts themselves.

WHO WILL YOU JOIN?

Chiefs/VPs/Directors/Heads/Managers from the Retail and eCommerce sector taking care of:

  • Customer Experience
  • Customer Service
  • Digital Transformation
  • Marketing
  • Happiness
  • IT and Data


            MEET OUR SPEAKERS & PANELLISTS AT THE WEBINAR

Taiyab Ghafoor
Head of Retail Operations
Geekay Group

Ekta Kamran
General Manager
ALDO, Apparel Group

Kartik Bhatt
Business Head: Omni Channel Retail, Consumer & Digital Mktg,
Digital Transformation & Analytics and Innovation
Sharaf Group Retail Division

Gaurav Singh
Founder and CEO
Verloop.io

AGENDA AND TIMINGS

11:00 amAll attendees login and welcome from MS Events
11:05 am  

PANEL DISCUSSION: How can Conversational AI bring in 10x growth without costing you a lot of money?

  • Covering the three stages of CX – Support, Acquire and Engage
  • More automation without losing personalisation
  • Efficiency and high delivery – the right model to enable growth

Moderator: Taiyab Ghafoor, Head of Retail Operations, Geekay Group

Panellists:

  • Ekta Kamran, General Manager, ALDO – Apparel Group
  • Kartik Bhatt, Business Head: Omni Channel Retail, Consumer & Digital Mktg, Digital Transformation & Analytics and Innovation, Sharaf Group Retail Division
  • Gaurav Singh, Founder and CEO, Verloop.io
11:45 amQ&A: Attendees can participate and ask the panellists or moderator questions based on the discussion topics
12:00 pmClosing remarks and end of discussion

What we do

Does more then ever platform to achieve goal stages.

Our clients describe us as a product team which creates amazing UI/UX experiences, by crafting top-notch user experience.

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User Experience

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Get in touch

Work and general inquiries
+1.809.120.6705

Assistance hours:
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6 am to 8 pm EST

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541 Melville Ave, Palo Alto,
CA 94301,
United States

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We’re a team of creatives who are excited about unique ideas and help fin-tech companies to create amazing identity by crafting top-notch UI/UX.

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