CXFORWARD ONLINE
Experience to excellence; the journey has just begun!
CXForward Online successfully concluded on Tuesday, 30 March 2021, with great feedback from our panellists and attendees.
We would like to thank everyone who attended CXForward Online, Verloop.io for their support as our Strategic Partner and last but not the least, our amazing line-up of panellists who led the discussions and made it so inclusive for everyone.
With the increasing number of touchpoints within the customer journey itself, it is essential to evaluate the right strategies and innovations that will help in retaining and enhancing customer loyalty.
How every organisation adopts to the evolving CX whilst maintaining excellence remains key.
- Engage with like-minded members from the community across various industries and regions.
- Discuss the way forward in ensuring CX functions remain at the forefront of being digital yet customer-friendly and efficient irrespective of what comes their way; whether a pandemic, economic crisis, digital wave, or the next big challenge/opportunity.
CX EVANGELISTS SPEAKING AT THE WEBINAR
Gregoire Charpe-Civatte
Group Lead – Customer Experience
Majid Al Futtaim
Guilherme Rodrigues
AVP Customer Experience and Design Lead
FAB Payit
Monalisa Watfa
Group Chief Experience Officer
Saudi German Hospitals – KSA
Mai Momani
Head of Client Experience
United Arab Bank
Taiyab Ghafoor
Head of Retail Operations
Geekay Group
David Miles
VP Marketing
Abu Dhabi Finance
Amit Tyagi
Head of Customer Experience
Middle East Broadcasting Center
AGENDA & TOPICS OF DISCUSSION
| Timings | Agenda |
|---|---|
| 11:00 am | All attendees login |
| 11:05 am | Opening remarks from Shuchita Gupta – MS Events |
| 11:10 am | PANEL DISCUSSION: Been a year already – throwback to the pandemic experience
Moderator: Amit Tyagi, Head of Customer Experience, Middle East Broadcasting Center
|
| 11:50 am | PANEL DISCUSSION: The transition out of COVID-19 – what happens to CX?
|
| 12:30 pm | Closing remarks and end of webinar |
Strategic Partner
What we do
Does more then ever platform to achieve goal stages.
Our clients describe us as a product team which creates amazing UI/UX experiences, by crafting top-notch user experience.
Data Tracking
We help digital companies to volume their self-interest and get a space.
Financial Audit
We utilize the intensity of structure to tackle complex issues and change.
Press Releases
Regulatory oneven an enterprises such she and pushed.
Website/App Design
We utilize the intensity of structure to tackle complex issues and change.
Capabilities
Team
Management.
Brand strategy.
Showcase
Our most recent
digital and strategy
projects.
Capabilities
We help to create
visual strategies.
Website & Mobile App Design
Cepteur sint occaecat cupidatat proident, taken possession of my entire soul, like these sweet mornings of spring which I enjoy with my whole.
Motion Graphics & Animation
Cepteur sint occaecat cupidatat proident, taken possession of my entire soul, like these sweet mornings of spring which I enjoy with my whole.
User Experience
Cepteur sint occaecat cupidatat proident, taken possession of my entire soul, like these sweet mornings of spring which I enjoy with my whole.
Succeeded
projects
Our clients describe us as a product team which creates amazing UI/UX, by crafting top-notch user experience.
Working hours
were spent
We’ve structured our workflow processes were from the funny the century rather.
Testimonials
We help to achieve
mutual goals.
Get in touch
Work and general inquiries
+1.809.120.6705
Assistance hours:
Monday – Friday
6 am to 8 pm EST
Post address
541 Melville Ave, Palo Alto,
CA 94301,
United States
Careers
Join our team to
create the best digital
solutions.
We’re a team of creatives who are excited about unique ideas and help fin-tech companies to create amazing identity by crafting top-notch UI/UX.
