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EXCLUSIVE BOARDROOM: LEVERAGING DIGITAL TRANSFORMATION FOR BUSINESS AGILITY AND PRODUCTIVITY IN THE POST-COVID ERA

Date and Timings: Tuesday, 25 May 2021 | 11:30 am – 12:30 pm GST

The impact of COVID on BFSI

Difficult situations demand innovative solutions. The COVID-19 pandemic in the GCC region and around the world has led to various changes in the way we work, function, interact, and live. While it has affected life, the maximum impact has been on the way we interact. This has led to a huge impact on the global banking and financial system.

Customers and employees are using digital tools much more than they did in previous years. And the trend will only continue in the coming years. Customers will continue to use digital tools more frequently and will prefer to manage their portfolios digitally while employees may continue to work from anywhere, with distributed IT assets and non-visibility to assets posing security concerns.

Two main areas where IT leaders will have to focus on will be enabling customer experiences and managing IT assets digitally. IT leaders from the BFSI industry will need to manage misaligned revenues and costs and try to improve operational efficiency while rethinking short-term priorities.

At this virtual board room hosted by Symphony SummitAI, IT leaders from Banking, Financial Services, and Insurance will be discussing ‘Leveraging digital transformation for business agility and productivity in the post-COVID era’.

MEET OUR PANELLISTS

Shafique Ibrahim
Digital Payment consultant and advisor
EX CDIO

Satyen Vyas
President and CEO
Symphony SummitAI

Manoj Mishra
Chief Manager – BI & DBM
Union Insurance

Yousuf Abbas
Assistant Vice President – Strategy & Transformation
Riyad Bank

WHO IS IT FOR?

Chiefs, Directors, VPs, Heads from the Middle East BFSI sector taking care of:

  • IT
  • Technology
  • Transformation
  • Operations

AGENDA AND TIMINGS

11:30 am Registrations
11:35 am Opening remarks from MS Events
11:40 am

PANEL DISCUSSION: Importance of AI and Automation to drive operational excellence and better customer experience

  • Streamlining the customer and employee experience digitally
  • Navigating through data security issues that are brought about by remote working
  • How are organisations managing the process of visibility of non-IT assets/IT assets?
  • How are they navigating changing regulations, governance, and compliance?
 
Moderator:
– Shafique Ibrahim, Digital Payment consultant and advisor, EX CDIO
Panellists:
– Yousuf Abbas, Assistant Vice President – Strategy & Transformation, Riyad Bank
– Manoj Mishra, Chief Manager – BI & DBM, Union Insurance
– Satyen Vyas, President and CEO, Symphony SummitAI
12:15 pm

KEYNOTE: Empowering the shift towards digital transformation

– Satyen Vyas, President and CEO, Symphony SummitAI

12:30 pm Closing remarks and end of discussion

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