WEBINAR: DELIVERING GREAT CUSTOMER EXPERIENCE IN 2021
Customer experiences across every industry rely on ever-evolving digital technologies and your customers expect you to keep pace.
Whilst digital technologies have rightly been in the spotlight, customer safety, mindset, and increasing touchpoints within the customer journey are spaces one cannot ignore or deny anymore. Harmonising the various needs within an organisation is always a challenge. How one creates and adopts to the ever-changing and evolving CX journey, while maintaining loyalty, commitment and above all excellence is key.
Join leading CXOs and senior decision makers from Customer experience, Marketing, Happiness, Innovation, Digital Transformation and more to discuss:
- The customer journey pandemic experience and the increase in touchpoints
- Continuous development and improvement to enhance customer excellence and loyalty
- The transition phase out of COVID for CX – the importance of keeping it your top priority
- Finally, why and how CX can be a change bringer in the organisational strategies and objectives
DATE & TIMINGS: Tuesday, 20 April 2021 from 12:00 pm – 1:00 pm GST
| Timings | Agenda |
|---|---|
| 12:00 pm | All attendees login |
| 12:05 pm | Welcome remarks from MS Events |
| 12:10 pm | TECH TALK: Accelerate your digital customer experience transformation |
| 12:25 pm | PANEL DISCUSSION: How to combine ‘one-of–a-kind’ customer experiences with digital consumer interactions? |
| 12:50 pm | Closing remarks and end of webinar |
DATE & TIMINGS: Wednesday, 20 April 2021 from 12:00 pm – 4:00 pm GST
AGENDA:
12:00 pm All attendees login
12:05 pm Welcome remarks from MS Events
12:10 pm Accelerate your digital customer experience transformation
12:25 pm Panel discussion
12:50 pm Closing remarks and end of webinar
MEET OUR SPEAKERS & PANELLISTS AT THE WEBINAR
Mohammed N. Bin Garad
Executive Director of E-Services
Deputyship of Research & Innovation,
Ministry of Education, Saudi Arabia
Rodrigo Castelo
Vice President – Middle East & Africa
OutSystems
Alistair Petersen
Head of IT Business Solutions
Life Healthcare
Mariana Henriques
Global Product Marketing Manager
OutSystems
Bart Van Dijk
Technical Director
Monimove
Registrations for this boardroom are closed. The event ended on 10th March, 2021.
For more information on our upcoming boardrooms
and to participate, contact us at info@msevents.ae / +971 4 33 11 622.
What we do
Does more then ever platform to achieve goal stages.
Our clients describe us as a product team which creates amazing UI/UX experiences, by crafting top-notch user experience.
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We help digital companies to volume their self-interest and get a space.
Financial Audit
We utilize the intensity of structure to tackle complex issues and change.
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Regulatory oneven an enterprises such she and pushed.
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We utilize the intensity of structure to tackle complex issues and change.
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Team
Management.
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Cepteur sint occaecat cupidatat proident, taken possession of my entire soul, like these sweet mornings of spring which I enjoy with my whole.
Motion Graphics & Animation
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User Experience
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Succeeded
projects
Our clients describe us as a product team which creates amazing UI/UX, by crafting top-notch user experience.
Working hours
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